Sector Sports and leisure

As Transitional Customer Service Manager, you will be responsible for evaluating existing practices, implementing new operational strategies and managing customer service teams. You will work closely with internal departments to optimize the customer experience, improve problem resolution, and increase overall satisfaction. You will also oversee the implementation of new customer service technologies, provide staff training, and implement initiatives to ensure exceptional service delivery.

Are you ready to guide our customer through significant changes in customer service? Contact us as soon as possible.

• Solid experience as Customer Service Manager or in a similar role
• Proven expertise in managing customer service transitions, implementing organizational change and in-depth understanding of customer service best practices
• Exceptional leadership skills, results orientation and excellent communication skills

Consultant :

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Publication date : 2 Jan 2024